Hi there, we're STEEL ROOT

Did you know...

1 in 4

small businesses are at risk of being the victim of a cybercrime


of cyberattacked small/medium-sized businesses close their doors within 6 months

2+ days

of costly downtime are experienced by most businesses after a cyberattack

But don't worry, that's where we come in

Our Beginnings.

Allow us to properly introduce ourselves. We're Steel Root, a security-focused IT company based in Salem MA.

Our Discovery.

A couple years ago, we noticed some things about the way a lot of local businesses handle their technology - the main one being that many are unprotected from even the smallest threats. And in today's world, that's a massive problem.

Our Solution.

So we set out to solve it, and started Steel Root. With a creative approach to IT and security, we work with customized solutions for all kinds of business technology needs. We're here to keep things simple, so you can keep your business secure.

Meet the Team

Ryan Heidorn

Managing Partner

  • Master's degree in IT
  • Teaches cybersecurity at Endicott College
  • Blogged about NSA surveillance months before the Snowden leaks
  • Previous life as vocalist for a rock band
  • Favorite North Shore eatery of the moment: Adea's Kitchen

Scott Freedson

Managing Partner

  • Master’s degree in IT (though Ryan’s GPA was better)
  • 10+ years’ experience managing technology for small businesses
  • Ran 4 marathons and barely finished Boston
  • Has one little girl, one wife and one crazy dog
  • Favorite North Shore eatery of the moment: Chive Events prepared meals

Mike Nestor

Managing Partner

  • 10+ years in technology sales
  • Has a wife, son, and a dog (Carlos)
  • Loves podcasts, especially ‘Masters of Scale’
  • Proud Member of Hale Street Tavern Mug Club
Mike has a sincere passion for protecting businesses in today’s ever-evolving threat landscape—especially with businesses involved in the community.

Jaimie Klopotoski

Client Technical Services Coordinator

  • M.S. in Homeland Security Studies from Endicott College
  • Has a cat named Maya
  • Loves fishing, but hates seafood
  • Recommends Stones Pub & Eatery in Gloucester
Jaimie loves the idea of helping local businesses improve their cybersecurity.

Kevin Le

Senior Support Technician

  • B.S. in Computer Networking
  • Has a cockatiel named Mango
  • Once ate cake for every meal of the day
  • Recommends BonChon in Salem
Technology is tough for everyone, and Kevin loves being able to help smaller businesses with it.

Geoffrey Hanlon

Solutions Architect

  • 7+ years as a QA, certified in Cloud Computing, Kepner Tregoe-Decision Analysis
  • Married with two cats
  • Can do Muppet voices
  • Recommends Gulu-Gulu Cafe in Salem
Geoffrey specializes in technical project management. He thinks it’s incredibly gratifying to tangibly help businesses protect themselves from cyber threats and become more efficient.

Karan Suvarna

Support Technician

  • Background in web development and IT
  • Has an English bulldog named Millie
  • Fluently speaks 2 languages, but understands 3
  • Recommends The Rusty Can in Byfield
Karan loves that Steel Root is big on data privacy and cybersecurity.
Contact Us

We'd love to hear from you. Send us an email and we'll get back to you ASAP.