Remote Help

ON-SCREEN SUPPORT

Have a Session Key?

On-screen support is available for existing customers during normal business hours. Contact our support desk at 978-312-7668 or by emailing support@steelroot.us.

If you are already working with a support agent, enter your PIN code below (PC users) or download the Mac applet. Once the download completes, run the downloaded file and follow the prompts to connect to a Steel Root technician.